Partnership story

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Ericsson and UNFIP respond to humanitarian crises


In its relation with the United Nations, the Ericsson Response program is known as “First on the Ground”. The “First on the Ground” partnership use private sector capacity to bring the power of technology and resources directly to the service of humanity, and in particular, humanitarian relief operations.

Ericsson’s “First on the Ground” concept is designed as an in-kind contribution at the disposal of the UN system to provide and maintain effective mobile communications equipment and expertise for humanitarian relief operations. The UN-Ericsson partnership, which is facilitated by the United Nations Office for the Coordination of Humanitarian Affairs (OCHA), involves UN agencies that address emergency response and mitigation as well as the International Federation of Red Cross and Red Crescent Societies (IFRC).

Partnership with relief organizations will typically include:

  • Strive for increased awareness in public and private sector
  • Field assessments, includes both disaster assessment and assessments to improve on communication in the field
  • Training of volunteers
  • Technical workshops, for example on how to use cellular networks and phones more efficiently in a disaster
  • Disaster Response as in Pakistan after the earthquake, Indonesia and Sri Lanka after the Tsunami
  • Regional programs for disaster preparedness and response
  • Technical Seminars and Technical Development
  • Field trials of communication tools