GGateway: ICT Capacity Building for Young People in Gaza

GGateway: ICT Capacity Building for Young People in Gaza

  • Overview

    Vision / description

    GGateway was co-founded by UNRWA in 2012 after recognising that this untapped wealth of IT talent among the population could receive invaluable training while meeting our own rigorous IT demands in service of our mission to help Palestinian refugees. Now an independent non-profit entity, GGateway has evolved into the first ICT social enterprise in Palestine with the mission to provide employment to Gaza graduates with a focus on the most disadvantaged communities. The graduates are given employment and training working on UNRWA IT projects with the goal of finding them private sector employment and building an internationally-recognized IT economy in Gaza. This highly-qualified, multi-lingual workforce, with lower costs and higher staff retention, promises to make Gaza an attractive outsourcing destination.

    Project objectives

    The objective of GGateway is to help fulfill UNRWA’s Strategic Plan commitment to Strategic Outcome 4: “Refugee capabilities strengthened for increased livelihood opportunities.” GGateway is Gaza’s first social enterprise in the ICT Sector and aims to form a bridge from ICT graduation to private sector employability. As a market actor in its own right, GGateway intends to provide the first end-to-end solution for the ICT sector’s needs. GGateway has the following main objectives:
    • Empower ICT graduates to be employable in ICT outsourcing market
    • Offer competitive ICT business outsourcing services, which are competitive on the global market
    • Enhance the ICT sector in Gaza by providing qualified labour and business opportunities
    • Build ICT business outsourcing relationships with world-wide clients offering long-term workflow for the local market


    Young male and female ICT graduates in Gaza, normally unable to travel outside of the Strip.

    Current progress

    GGateway has developed a remarkable track record in only a few years with nearly 500 graduates trained, over 200 employed, and almost a thousand benefiting from training workshops. Their focus has been on hiring those from the most vulnerable populations, especially women. The number of ICT contracts has steadily risen with freelancing service revenue and total revenue growing by 200 and 60 percent, respectively. Our current customers include the UNRWA-Gaza and Amman Field Offices, the United Nations Population Fund (UNFPA), and a number of private companies in the Gulf countries. A donation to GGateway provides valuable employment opportunities to Gaza’s male and female IT graduates whose work improves the lives of nearly two million of their fellow Palestinian refugees living in a desperate situation.

    Sustainable Development Goals

    1. No poverty; 5. Gender equality; 8. Decent work and economic growth; 9. Industry, innovation and infrastructure; 10. Reduced inequalities; 11. Sustainable cities and communities

    Partnership types of interest

    Business opportunities in low income communities/countries ; Project funding; Provision of services / personnel

    Regions / countries / territories

    Middle East: State of Palestine

    Detailed location


    Business sectors



    State of Palestine


    Stakeholders consulted

    Academia; Women; Youth

    Preferred partner organisation(s)

    Business Association Global; Business Association Local; Foundation; NGO Global; Social Enterprise

    Collective Action
    • This initiative has a potential for scalability.
    • This initiative is seeking additional partners.
    • This initiative respects all dimensions of sustainable development.